Return Policy
Finding Inspiration in Every Turn
Our store partners with multiple trusted vendors, and each vendor maintains their own return and exchange policy. Because of this, return procedures, timelines, and restocking fees may vary depending on the product purchased. To initiate a return, please review the return policy listed on the product page or contact our support team, who will connect you with the appropriate vendor instructions.
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We kindly ask that all items be returned in their original condition and packaging, and within the timeframe specified by the vendor. Refunds or exchanges will be processed once the vendor receives and approves the return. If you have any questions or need assistance with the process, our customer service team is here to guide you through every step.
Terms of Service and Refund Policy
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1. Overview
Welcome to SideHutt! By accessing or purchasing from our website, you agree to the following Terms of Service. These terms outline the rules and conditions for using our site, making purchases, and working with our vendor network. Please read them carefully before placing an order.
2. Vendor Partnerships
Our store works with multiple vendors to provide a diverse selection of products. Each vendor is responsible for the fulfillment, packaging, and shipment of their items. Because we partner with independent vendors, certain policies (including shipping times, return eligibility, and warranty coverage) may vary by product.
3. Orders & Payments
All orders are processed securely. Payments are due at checkout, and prices are displayed in [currency]. We reserve the right to cancel or refuse any order due to pricing errors, suspected fraud, or vendor availability.
4. Return & Refund Policy
We accept returns and process refunds in accordance with our vendors’ individual policies. This means return timeframes, eligibility, and restocking fees may differ depending on the product purchased. Customers must follow the return instructions provided by the vendor.
Items must be returned in original condition and packaging within the vendor’s specified return window. Refunds are issued only after the vendor confirms receipt and approval of the returned product. Certain items (such as final sale, personalized, or perishable goods) may not be eligible for return. Please review the product page for item-specific return information or contact customer support for assistance.
5. Shipping & Delivery
Shipping costs and timelines are determined by the vendor and may vary. Any shipping delays or damage claims will be addressed through the vendor’s process.
6. Limitation of Liability
We are not responsible for vendor errors, delays, or product issues beyond those outlined in the vendor’s policy. Our liability is limited to the amount paid for the item(s) purchased.
7. Changes to Terms
We reserve the right to update these Terms of Service at any time. Continued use of our site indicates acceptance of the most current version.